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A successful and forward thinking company, Hague is a leading print and solutions provider. Due to the rapid growth of the company the following roles have become available.
Current Vacancies
Security Division Field Sales ExecutivesHead Office - Normanton, West Yorkshire
Enthusiastic and motivated Sales Executives needed to manage targeted sales areas, selling a range of IT and Security Print products to the public and private sector.
Driving licence is essential.
Ideally educated to degree level, with at least 3 years sales experience.
hr@hagueprint.com
ACCOUNT MANAGER – SECURITY PRINT
Head Office - Normanton, West Yorkshire
Position
Description:
The Account Manager serves as the primary business
contact for the client and is responsible for client satisfaction. The AM is
expected to consistently provide excellent customer service to accounts, as
well as represent client needs and goals within the organization to ensure
quality. In addition, the AM will should build relationships with clients to
encourage new and repeat business opportunities.
Responsibilities:
-
Responsible for all client communications,
conflict resolution, and compliance on client deliverables and revenue.
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Reviews all major deliverables to ensure
quality standards and client expectations are met.
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Ensures that client issues are dealt with in
an efficient manner, informing the Security Print Manager of any problems
that may arise.
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Owns the contract and contract renewals for
new work for an existing client.
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Approves Orders and order entry.
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Works closely with the project team in order
to maintain a continuous knowledge of project status in order to identify
potential issues and/or opportunities within existing accounts.
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Ensures that all processes and procedures are
completed, quality standards are met, and that projects are profitable.
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Aware and in pursuit of opportunities for
account growth and new business.
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Provides regular two-way communication between
the client and team, to provide strong team representation and set proper
client expectations.
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Understanding of company capabilities and
service, and effectively communicates all offerings to the client.
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Reports to the Security Print Manager,
providing regular input on all account activity, including status and call
reports on a weekly basis.
Requirements:
-
Proven Account Management skills required in
order to create, maintain and enhance customer relationships
-
Minimum 3 years of Account/project management
experience
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Extremely detail oriented
-
Technical competence (understand print, print
production etc)
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Motivated, goal oriented, persistent and a
skilled negotiator
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High level of initiative and work well in a team
environment
-
Excellent written and oral communication
skills
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Handles stressful situations and deadline
pressures well
-
Plans and carries out responsibilities with
minimal direction
